Josi's team member

  • Josi's Frozen Yogurt Cafe
  • 4032 North Milwaukee Avenue, Chicago, IL, United States
  • Nov 07, 2017
Part time Customer Service

Job Description

Josi’s presents customers with quality delicious flavors of frozen yogurt that is self-serve for customers to dine in or take home.  We offer over 50 toppings, pizza and a variety of refreshments. 

Josi’s team members will have experience preparing and serving fresh fruit products.  Will have a working knowledge of equipment, safety and sanitation regulations.  Will be able to maintain a clean and sanitized workstation.  Actively engage customers with a friendly and hospitable demeanor while also creating an exciting and inviting social atmosphere. 

Candidates will demonstrate the following characteristics:

  • Self-directed
  • Approachable
  • Customer focus
  • Integrity and trust
  • Dependable
  • Organization

Knowledge skills and abilities:

Organization: Able to provide order and structure to daily processes and work environment.  Demonstrate good organizational skills and ability to prioritize daily work

Verbal communications: Capable of interacting with and relating to people of varying educational levels and backgrounds, conveying information clearly.

Attention to detail: Careful about detail and thorough in completing task.

Team work: Must be able to get along with others, work as part of a team, accept constructive criticism, adapt behaviors quickly, consistently follow and apply work rules.  Works effectively with others to accomplish objectives and goals.  Willingly offers assistance to others when the need arises.

Responsibilities and duties:

  • Provide excellent customer service
  • Smile, have fun and maintain a positive attitude
  • Ability to work quickly while serving customers in a friendly and efficient manner
  • Follow and maintain food quality and maintain sanitary conditions
  • Communicating with customers in a friendly and upbeat voice
  • Every team member is responsible to ensure that the store is clean with a shared responsibility of cleaning
  • Able to clean yogurt machines
  • Must be able to lift at least 25LBS
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed

Qualifications:

  • Must be 18yrs or age
  • Ability to communicate clearly and concisely
  • Experience with food preparation in a fast paced environment
  • Passion for excellent customer service
  • References required
  • Food Manager certification 

Job type: Part-time

Required education: High school equivalent

Experience:  Food service, Restaurant or retail service